PAYMENT AND GRATUITY

We accept Mastercard, Visa, American Express, and Discover. Gratuities are cash only. The

industry average is 15%—20% of the service price and is always a matter of choice. We have an

ATM machine on premise.

 

PRICING

Hair and chemical services vary according to individual stylists, coloring techniques or length of

hair. Get an exact quote for your specific needs by scheduling a complimentary consultation.

 

CANCELLATIONS

We respectfully request you cancel your appointment as close to 24-hours in advance as

possible. For services two hours or longer, we require a 15% non-refundable deposit.

 

EXCHANGES AND RETURNS

If for some reason you are unhappy with any hair products purchased at our salon, they may be

exchanged for another product within 7 days of the original purchase date.

 

CLIENT SATISFACTION

If for any reason you are not satisfied with our service, please let us know within 48-hours and

we can schedule a correction within a week maximum from your original appointment date.

 

CHILDREN

For the safety and comfort of all clients, we perform hair services on clients over the age of 12.

Any children in the salon under the age of 10 must be accompanied at all times by a guardian

who is not receiving hair services that day.

 

CELL PHONE USAGE

We ask that clients refrain having their ringer on their cell phones in the salon. Complimentary

charging stations are available if you need to power up.

 

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